Business Glossary

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62 Lessons

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Discover all you need to know and do to implement an award-winning Business Glossary or improve the one you have. Welcome to the Business Glossary Course!

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Business Glossary

Intro

1 Lesson

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Welcome message and answers to common questions that students have about the course.

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The Basic Concepts

8 Lessons

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Definition of a Business Glossary.

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Common synonyms that the Business Glossary can also go by.

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How is a Business Glossary different from a Business Dictionary and why they are not the same thing.

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Looking at and understanding what a  Data Dictionary is.

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Looking at and understanding what a  Data Catalog is along with its relationship to a Data Dictionary and Business Glossary.

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Main difference between a Business Glossary, Data Dictionary, and a Data Catalog.

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Summary of the basic concepts.

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The need to find out why a Business Glossary is needed by the organization and tying in that "why" with the business needs and current challenges of its future users.

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The main six advantages and benefits that a Business Glossary brings.

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The cost to the organization by not investing in a Business Glossary. This is the business impact of misunderstanding, of not having a common business vocabulary. 

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The Business Case

10 Lessons

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What a Business Case is and why one is needed. Business Case document TEMPLATES included.

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What information to fill out to kick-start the Business Glossary project.

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How to fill-out the problem and opportunity section and describe the current situation. 

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Deciding what the deliverables of the project are as well as the objectives & benefits.

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Showing how the Business Glossary project ties in to the company's strategy and outlining the scope of the project.

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Outlining the project team and what to add to the project plan at a high level.

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The cost & benefit analysis.

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What quantitative and qualitative metrics you should add in the Business Case. Plus a quick recap of the filled out document.

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Free online resources to learn even more about constructing a solid Business Case

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A slide deck for your Business Case pitch.

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Sponsorship and Resources

2 Lessons

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What a sponsor is, what their roles and responsibilities are, how you select a sponsor and how you maximize your chances of getting their buy-in.

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The 3 areas and ways you can get funding from.

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Best Practices on Naming and Defining Terms

9 Lessons

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The research that went into these best practices.

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What your terms and definitions need to abide by at a high level.

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Best practices when naming a term

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Things to avoid when naming a term.

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Best practices on how to construct a definition.

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Things to avoid when defining a term.

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A quick exercise in identifying the issues with unpolished term names and definitions.

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The guides and standards for business terms with common denominators.

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A quick summary of best practices.

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Attributes

3 Lessons

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The minimum requirements for a business glossary is to include the term name and its definition, but in order to have a productive glossary, make it easy to maintain and meet its users' needs, we need to include a few other attributes.

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A deep dive into the foundational attributes that are needed to have a stronger business glossary, with an increased usability and user adoption, and to make it easier to maintain.

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The list of attributes you can have for your Business Glossary can reach the lower hundred, making unmanageable. But, let's go over what other attributes, besides the foundational ones, you can consider adding to your Business Glossary.

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Term Lifecycle

2 Lessons

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All the different stages a term goes through its lifecycle and how it progresses from one to another.

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A sample workflow for adding a new term or handling a term change.

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Metrics & KPIs

3 Lessons

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What metrics and KPIs are and why we need them.

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Recommendations on how to use out-of-the-box and custom developed reports to extract terms and definitions for your Business Glossary.

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Recommendations on how and why to use data models to extract terms and definitions for your Business Glossary.

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Recommendations on how to use data dictionaries and schemas to get content for your Business Glossary.

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Advice and examples on how authority organizations and the content they offer could help you create better content.

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Recommendations on tapping into employees and colleagues to draw out content for your Business Glossary.

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Dispelling myths on how a tool is needed to start a Business Glossary, and the risks to avoid by getting a tool too early on in the project.

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Tool/vendor options and the selection criteria you should consider when evaluating any one of these tools.

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Looking at what we can utilize from our existing tool set and what low-budget options are available.

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Here are templates that you can take and import into your own environment to use as low-budget tool alternatives.

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Change is inevitable, but unfortunately people tend to be resistant to change. What can we do about it?

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Let's explore what change management is, why it is important, and what changes the business glossary brings.

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The steps of a state-of-art change management process for a successful implementation and adoption of the business glossary.

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2 Chapters

Operating Models

6 Lessons

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An intro into what the operating model is and the different options for one.

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Quick overview of the centralized operating model, its benefits and downsides. 

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Quick overview of the decentralized operating model, its benefits and downsides. 

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Quick overview of the hybrid/ federated operating model, its benefits and downsides. 

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The things to consider when choosing an operating model.

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A case study describing an operating model in action.

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Lessons Learned

3 Lessons

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Lessons learned from successful and failed implementations of Business Glossaries.

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Your questions answered during a live/ recorded session.

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Thanking you, getting feedback and your certificate.

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About the teacher

George Firican

George Firican is the Director of Data Governance and Business Intelligence at the University of British Columbia, which is ranked among the top 20 public universities in the world. His passion for data led him towards award-winning program implementations in the data governance, data quality, and business intelligence fields. Due to his desire for continuous improvement and knowledge sharing, he founded LightsOnData, a website which offers free templates, definitions, best practices, articles and other useful resources to help with data governance and data management questions and challenges. He also has over twelve years of project management and business/technical analysis experience in the higher education, fundraising, software and web development, and e-commerce industries.

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